©2018 by Allotment Candles.

FAQ

All You Wanted to Know And More

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept debit cards, credit cards and Paypal.

WHAT IS YOUR RETURN POLICY?

If you are not completely satisfied with your purchase please get in touch via email at allotmentcandles@gmail.com where we take your feedback on board and resolve the issue.
If you are unhappy with your purchase and want to arrange a refund then please contact us within 7 days of receiving your order at
allotmentcandles@gmail.com. Once we have received the product in an unused, saleable condition, within its original packaging we will issue a refund as soon as possible. your proof of purchase should be returned with your product. Return shipping is the responsibility of the customer and we recommend using a tracked service as we can only issue a full refund upon receiving your item. Shipping costs are non-refundable.

WHY SOY WAX?

Cleaner burning - Soy contains no toxins or pollutants meaning its less likely to trigger allergies. It produces none of the soot you get from a petroleum-based paraffin candle.

Longer lasting - A Soy wax candle will last around 30-50% longer than a paraffin candle. This is because they burn at a cooler temperature.